Privacy policy

Scope and operator

This policy covers the VEYRA app, its product, support and policy pages on this site, and VEYRA support enquiries. VEYRA is operated by OFFLAYERS. The privacy contact is Jae-seong Jeong (정재성), at bessl.framework@gmail.com.

The current app has no registration, developer account server or developer-operated cloud saves. You do not need to enter your name or email to play. Other OFFLAYERS pages and external services have their own settings and policies.

Information we process

On your device: progress, discovered elements, preferences, purchase receipts or tokens, and a random local identifier used with purchase records are stored in the app’s storage. Progress is not uploaded to an OFFLAYERS server. Your operating system’s backup or device-transfer settings may create copies.

Support: if you email us, we receive your email address, display name, message and files you choose to attach. We may ask for an app version, operating system, device type or order reference needed to investigate your request. Please do not send card numbers, passwords, identity documents or unnecessary personal information.

Purchases and platform diagnostics: Apple App Store or Google Play processes payment. OFFLAYERS does not receive your card number or bank account details. We may use order or purchase status available to developers, and app, device, OS or crash information made available under your platform settings or test programme, to provide support and investigate faults.

Website requests: the hosting provider may process IP addresses, request times and paths, and browser or device request information to serve and secure the pages. These VEYRA pages do not include a separate advertising or visitor-analytics script.

Why and on what basis

We use information as needed to provide progress and purchase functions, answer requested support or refund enquiries, investigate faults, serve and secure the website, and meet legal obligations. We do not use support messages for marketing or sell personal information.

Applicable grounds include performing a contract or taking steps you request before a contract, and complying with legal obligations. Where separate consent is required, we explain the purpose and information before obtaining that consent. Reading this policy or sending an email is not consent to marketing.

Retention and deletion

Local progress remains while the app data is retained. Clearing app data, uninstalling or changing devices can cause progress to be lost. Copies in operating-system backups must be managed through those backup settings. Purchase restoration through the original store account is separate from progress recovery.

Support information is used while needed to answer and follow up your enquiry. We delete information no longer needed after that purpose ends, while retaining necessary records for disputes or legal obligations. For deletion requests, we check the records and applicable obligations and tell you the outcome.

Where Korean e-commerce law requires OFFLAYERS to retain a record, contract/withdrawal and payment/supply records are retained for five years, complaint/dispute records for three years, and advertising records for six months. Transaction records held independently by a store are subject to that platform’s policy.

Providers and international processing

We use Google Gmail for support email and Vercel for these web pages. Your email address, display name, message and attachments are transmitted and stored when email is sent or received. IP addresses, request and browser information may be sent to Vercel when pages are requested. These services support enquiries, page delivery and security.

Both providers are based in the United States and may process information in infrastructure in the US and other countries under their published policies. Google’s data-centre locations and international-transfer information, and Vercel’s privacy notice, are linked below. We do not promise that information stays within one country.

We manage support information under the support and statutory retention periods above. Provider system records and backups are also subject to their policies. You may choose not to email us or visit these pages, and you can exercise applicable rights over information already received using the contact below. Declining email processing can limit email support but does not affect play in the installed game.

Apple and Google process store accounts, payments and platform operations under their own policies. Apart from legal requirements, we do not disclose support information to unrelated third parties.

Advertising and cookies

Advertising entry points are disabled in the current app, and an AdMob advertising SDK is not integrated. We do not currently collect advertising identifiers or operate personalised ads. The app also has no separate behavioural-analytics SDK.

The VEYRA pages covered here have no script that sets our own advertising or analytics cookies. Browser features, hosting security and external store or email services have their own settings and policies. Before introducing ads or analytics, we will update the actual data, providers and choices and provide required notices and consent.

Your rights and protection

You can email us to exercise rights available under applicable law, including access, correction, deletion, restriction of processing and withdrawal of consent. A legal guardian or authorised representative may also contact us. We use only information needed to verify a request and explain any legal limits.

Where EEA, UK or similar laws apply, you may also have rights to object, request portability and complain to a supervisory authority. Korean privacy complaints and dispute-resolution resources are linked below.

We limit access to what is needed for the work and avoid unnecessary copying or disclosure. Operating-system protections and the providers’ safeguards also apply to app storage and communications. Please obscure other people’s information and sensitive details in support screenshots.

Children’s information

The game does not require an account or date of birth. A parent or legal guardian should assist with personal-information enquiries concerning children under 14. If we learn that a child’s information was received without required guardian consent, we take appropriate steps, including deletion, under applicable law.

Contact and changes

Operator: OFFLAYERS · Privacy contact: Jae-seong Jeong (정재성) · Email: bessl.framework@gmail.com

We update this page when our actual processing changes. We give notice before changes that materially affect your rights and obtain separate consent where required. This document was last updated on 3 November 2026.